Right-click the Office application that triggers the error, and then select Properties. The 1x placeholder represents your version of Office (16 = Office 2016, 15 = Office 2013). \Program Files(x86)\Microsoft Office\root\Office 1x \Program Files\Microsoft Office\root\Office 1x \Program Files(x86)\Microsoft Office\Office 1x \Program Files\Microsoft Office\Office 1x By default, it will be in the following folder, depending on your installation type of Outlook and the bit version of Windows and Outlook:
Stop running the app in compatibility modeĮxit the Office application that triggers this error. Restart the device, and try again to open an Office app. Select NETWORK SERVICE, make sure that the Allow checkbox next to Full control is selected, and then select Apply > OK. If you don't find the entry, select Add, enter network service in the Enter the object names to select field, and then select OK. Under Group or user names, look for an entry for NETWORK SERVICE. Right-click SoftwareProtectionPlatform, and select Permissions.
In Registry Editor on the original device, navigate to the following subkey: Then, right-click the file, and select Merge. reg file to storage media or another location that you can access from the original device.Ĭopy the. Right-click SoftwareProtectionPlatform, and select Export. HKEY_USERS\S-1-5-20\Software\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform On a device that has Office installed and working, open Registry Editor, and navigate to the following subkey: If there is a SoftwareProtectionPlatform value in the Current Version folder, go to the Stop running the app in compatibility mode. HKEY_USERS\S-1-5-20\Software\Microsoft\Windows NT\CurrentVersion Select Start, enter regedit, and then select Registry Editor from the search results. Resolution Check the software protection platform registry entry The Office application is running in compatibility mode for a different operating system, or the software protection platform registry key was deleted during an update of Windows from version 1909 to any other version. You should repair the Office program by using Control Panel. Microsoft Office cannot verify the license for this product. When you start a Microsoft Office 2016 or 2013 application, such as Outlook, Word, Excel, or PowerPoint, you might receive the following error message:
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